If you’re a business owner in Moreno Valley or another area of Southern California, it’s likely you’ve heard of VoIP software before and wondered if there’s a VoIP solution for your business. We’ll let you in on a not-so-well-kept secret: there is a VoIP solution for you.

When you work with Dutale Inc., you’ll get VoIP solutions delivered right to your business’s door by our team of capable workers. Whether you’re in Moreno Valley, Inland Empire, or another part of Southern California, you can rely on us. First, though, we’re sure you have a lot of questions about VoIP systems in general. Today’s blog focuses on seven of the most frequently asked questions about VoIP software. Is your question not on the list? Give us a call today for help.

What is VoIP?

VoIP stands for Voice over Internet Protocol, and it refers to an effective and efficient means of business telecommunication. To put it simply, VoIP systems allow users to communicate (on the phone) via your internet connection rather than by working with a traditional phone company. VoIP is sometimes referred to as a broadband phone service or a digital phone service.

How do I place or receive a VoIP phone call?

Your office phone system for small businesses will work the same way your traditional landline does: you pick up the phone to answer it and you dial a number to make a call. If you’re using a mobile device instead, you simply use a VoIP-enabled app.

Can I only call VoIP phones?

Most providers, like Star2Star or Zultys, will allow you to call any phone number in the world, regardless of whether it’s a mobile, local, long-distance, or international number. It’s important to check with the provider to see what’s possible.

Is the voice quality good?

There were complications when VoIP software was first developed that negatively impacted the voice clarity. However, technology has improved and voice quality and clarity are now equal to or above the quality you get from a landline phone.

Why is VoIP better than a landline phone?

You can get improved features like voicemail, caller ID, call waiting, conference calling, and more for low prices, including unlimited long-distance phone calls. In fact, you can save up to 90 percent on your monthly phone bill when you switch to VoIP solutions or a broadband phone service.

Can I keep my number?

This option and its cost will depend on the VoIP provider, but you can generally keep the same number you had from your traditional phone provider.

Are VoIP calls secure?

There are very few documented occurrences of VoIP security problems, but if you’re concerned you can always speak with an expert to be sure.

Business telecommunication is essential for your company’s success, and Dutale Inc. can help you get there. If you’re ready for VoIP solutions for you Moreno Valley business, contact us today. We offer free quotes so we can find the business VoIP solution that’s right for you.